Overview
Welcome to fashionandflawless.com (the “Site”), operated by [Fashion & Flawless LLC] (“Fashion & Flawless,” “we,” “us,” or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of the Site and any purchases you make. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy and Cookies Policy.
Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases on the Site. If you are under the age of majority, you may use the Site only with the involvement of a parent or guardian.
Account Registration and Security
Account: You may create an account to access certain features. You agree to provide accurate, current information and to keep it updated.
Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
Notice: Notify us immediately of any unauthorized use of your account at [support@fashionandflawless.com].
Orders, Pricing, and Availability
Offer and Acceptance: Placing items in your cart or starting checkout does not reserve or guarantee availability. Your order is an offer to buy; acceptance occurs when we send an order confirmation email and charge your payment method.
Pricing: Prices are listed in [currency] and may change without notice. We reserve the right to correct pricing errors and cancel orders where incorrect pricing was displayed or charged; if canceled, you will receive a refund.
Availability: Products are subject to availability and may be discontinued or quantities limited at any time.
Pre-orders/Backorders: Estimated delivery dates are not guaranteed and may change.
Product Information
We strive to display product images, descriptions, sizes, colors, and materials accurately. Actual colors may vary due to device settings and lighting. Minor variations in measurements or color are not defects.
We reserve the right to update product details without notice.
Payment
Methods: We accept the payment methods displayed at checkout (e.g., Visa, MasterCard, Amex, PayPal, Apple Pay, etc.).
Authorization: By providing payment details, you represent that you are authorized to use the payment method and authorize us (and our payment processors) to charge the total order amount, including taxes, shipping, and applicable fees.
Security: We do not store full credit card numbers; payments are processed by our third-party payment processors.
Shipping, Delivery, and Risk of Loss
Shipping: We ship to the regions listed on the Site. Shipping options, costs, and estimated delivery times are shown at checkout.
Processing Times: Orders typically process within [X] business days. Peak periods or custom/pre-order items may take longer.
Risk of Loss: Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays or failures caused by carriers or events outside our control.
Tracking: A shipping confirmation with tracking (where available) will be provided.
Customs, Duties, and Taxes
International Orders: You are responsible for any customs duties, taxes, and import fees. We are not responsible for delays due to customs processing.
Returns, Exchanges, and Refunds
Policy: Our returns/exchanges policy is available at [link to Returns Policy]. Please review before purchasing.
Conditions: Returned items must be unworn, unwashed, undamaged, with original tags/packaging, within [X] days of delivery.
Non-returnable: Final sale items, intimates, swimwear, gift cards, and customized products may not be eligible for return unless defective, subject to local law.
Refunds: Processed to the original payment method within [X] business days after inspection. Shipping fees, duties, and taxes may be non-refundable.
Promotions, Discount Codes, and Gift Cards
Promotions: Subject to terms stated in the promotion and may be modified or ended at any time.
Discount Codes: One code per order unless stated otherwise; codes cannot be exchanged for cash and may have expiration dates or exclusions.
Gift Cards: Treated as cash equivalents; lost or stolen cards will not be replaced. Gift cards may be subject to local laws.
User Content (Reviews, Social Media)
License: If you submit reviews, photos, or other content (“User Content”), you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, publish, display, and distribute such content in connection with the Site, marketing, and social media.
Restrictions: You agree not to submit content that is unlawful, infringing, defamatory, obscene, harassing, or otherwise inappropriate; do not include sensitive personal data.
Moderation: We may remove or refuse User Content at our discretion.
Intellectual Property
Ownership: All content on the Site (text, graphics, logos, images, videos, designs, software) is owned by or licensed to Fashion & Flawless and is protected by intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes.
Restrictions: You may not copy, reproduce, distribute, modify, create derivative works, reverse engineer, or exploit any part of the Site without our prior written consent.
Prohibited Conduct
You agree not to:
Use the Site for any unlawful purpose or in violation of these Terms.
Interfere with the operation or security of the Site, or attempt to gain unauthorized access.
Use bots, scrapers, or automated means to access the Site or collect data without permission.
Upload malware or engage in fraudulent or deceptive practices.
Resell products purchased on the Site without authorization.
Third-Party Links and Services
The Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices. Access them at your own risk.
Warranty Disclaimer
Except as expressly stated, products and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.
Limitation of Liability
To the maximum extent permitted by law, Fashion & Flawless, its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, arising from or in connection with your use of the Site or purchase of products.
Our total liability for any claim related to the Site or products will not exceed the amount you paid for the relevant order in the 12 months preceding the claim.
Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the fullest extent permitted.
Indemnification
You agree to indemnify, defend, and hold harmless Fashion & Flawless and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any laws or rights of a third party.
Compliance and Export
You agree to comply with all applicable laws, including export control and sanctions laws. You may not purchase or use products for unlawful purposes or in violation of such laws.
Termination
We may suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or for any reason at our discretion. Upon termination, your license to use the Site ends immediately.
Governing Law and Dispute Resolution
Governing Law: These Terms are governed by the laws of [Insert jurisdiction, e.g., the State of [State], USA], without regard to conflict of law principles.
Venue: Any disputes will be resolved exclusively in the courts located in [City, State/Country].
Informal Resolution: Contact us first at [support@fashionandflawless.com]; we will try to resolve disputes informally.
Arbitration (optional): If you prefer an arbitration clause, include:
Binding Arbitration: Any dispute shall be resolved by binding arbitration administered by [AAA/JAMS] under its rules. You waive the right to a jury trial and to participate in class actions.
Opt-out: You may opt out of arbitration within 30 days of account creation or purchase by emailing [legal@fashionandflawless.com] with subject “Arbitration Opt-out.”
Exceptions: Claims for injunctive relief or intellectual property may be brought in court.
Changes to the Terms
We may update these Terms from time to time. Changes take effect upon posting on the Site with a new “Last updated” date. If changes are material, we may provide additional notice where required. Your continued use of the Site after changes means you accept the updated Terms.
Privacy and Cookies
Your use of the Site is also governed by our Privacy Policy and Cookies Policy, which describe how we collect, use, and protect personal information and how we use cookies/technologies.
Severability and Waiver
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any provision does not waive our right to enforce it later.
Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights/obligations in connection with a merger, acquisition, or sale of assets.